Email info@mossandbits.games. Tell us which device and system version you use, the game version and what happened. We usually answer within a few working days.
Questions and answers
How do I restore a purchase?
Open Settings in the game and tap Restore purchases while you are online, signed in with the same Apple or Google account you bought with. Anything the App Store or Google Play can restore comes back this way.
Gems are used up when you spend them and are kept only on your device, so the App Store and Google Play cannot restore them after you delete the game or move to a new phone. If something went wrong with a purchase, write to us with the date and the receipt from Apple or Google.
Is my progress saved?
Yes. Your progress, settings and gems are saved automatically on your device, and the game also works offline.
There is no account or cloud save, so deleting the game or moving to a new phone starts a new game.
Which languages does the game support?
English, Swedish, Spanish, German and French. The game follows your device language when it is one of these, and otherwise uses English. You can change the language in Settings.